McDonald's at its Finest?

McDonald's

Caldwell, OH

Ambiance:
Most McDonald's restaurants are rather noisy, because of the crowded dining area and the kitchen. This McDonald's however, is rarely like this. It has a pleasant atmosphere with light music in the background, and the lighting fixtures were not overpowering. There was a lot of great afternoon sun shining through the windows. The noise from the kitchen was not very noticeable except for when I was standing in line to order

Rating: 4 out of 5 stars

Cleanliness:
Considering how busy this fast food restaurant is, they do a pretty good job keeping it clean. The floor was mostly clean. There was a little dirt from construction workers with boots, but it looked like it had been swept at least once that day. The windows were also pretty clean, along with the tables and chairs. The only disappointing part of the cleaning job was the women's restroom. For a fast food place it wasn't horrible, but it was a little dirty and smelled like some kind of weird cleaner.

Rating: 3 out of 5 stars

Food Quality:
I ordered a quarter pounder with cheese, a medium fry, and their new peppermint mocha. They got my order exactly right. My burger had everything I said I wanted on it, but the burger itself was surprisingly dry. I thought this was a little odd, because normally it has enough grease in it to make it very juicy. Their fries are my favorite, so I definitely enjoyed them, but they had just a bit too much salt. The best part was the peppermint mocha. They did a very good job at balancing out the two flavors so that one wouldn't overpower another. It was a satisfying treat.

Rating: 3 out of 5 stars

Service:
All the employees seemed to have good attitudes. Sometimes you never know what to expect at a fast food restaurant that is constantly cycling employees in and out, but this shift of workers at least, seemed to be happy. The young man that took my order was very courteous. He did have to ask me if I had had someone to take my order. This was understandable because there were several people standing around waiting for food too. I only had to wait a few minutes for my food, so the service was also fast.

Rating: 5 out of 5 stars

Presentation:
The interior and exterior of the establishment was pretty impressive for a McDonald's in a small town. The interior has been renovated in the past couple years, so it has a bit of a modern "flare". It's nothing fancy, but it's pretty tastefully done. The lighting fixtures are smaller and do not have a harsh glow, and the walls are a creamy yellow. The outside looked presentable, but since it is fall, the leaves were strewn everywhere, and some of the plants were not in their prime. It was not awful or messy looking though.

Rating: 3 out of 5 stars

Overall Rating: 3.5 out of 5 stars

If you are looking for a pit-stop on a trip, a place to grab a snack or meal, or if you just really love McDonald's, this McDonald's would be a great place to go.